1. About Us

These Terms and Conditions apply to all services provided by:

The MindBody Project
Operated by Eldeen Thorne
Email: info@mindbodyproject.co.uk

Throughout this document, “we”, “us”, and “our” refer to The MindBody Project.

2. Acceptance of Terms

By purchasing, accessing, or using any of our services, programmes, or products, you agree to be bound by these Terms and Conditions.

If you do not agree, you must not use our services.

You must be at least 18 years old to purchase from us.

3. Nature of Our Services

The MindBody Project provides:

Coaching and behaviour-change programmes
Online courses and digital content
Membership-based education and resources
Workshops and training experiences

All services are designed to support personal development, performance, and wellbeing.

4. Health & Medical Disclaimer

The MindBody Project is not a medical service.

We do not:

Diagnose medical or mental health conditions
Provide medical treatment
Replace your GP, NHS services, or any qualified healthcare provider

You are responsible for:

Seeking medical advice where appropriate
Informing us of any relevant conditions

If you are experiencing severe mental health symptoms, you should contact your GP or appropriate healthcare service.

5. Results Disclaimer

We provide tools, strategies, and guidance.

However:

Results will vary from person to person
We do not guarantee specific outcomes
Your success depends on your effort, consistency, and application

You are responsible for your decisions, actions, and results.

6. Orders and Contract Formation

A legally binding contract is formed when:

You complete a purchase, and
You receive confirmation from us

We reserve the right to refuse or cancel any order.

7. Pricing and Payment

All prices are displayed on our website or agreed in writing
Payment is required in full unless otherwise stated
We reserve the right to change pricing at any time

8. Digital Products and Online Courses

When you purchase digital content:

Access may be granted immediately
You acknowledge that digital products are non-tangible and non-returnable
Important:

By accessing digital content, you waive your 14-day cancellation rights under UK consumer law.

Refunds will not be provided once content has been accessed, except where required by law.

9. Memberships and Subscriptions

For subscription services (e.g. Bronze, Silver, Gold):

Payments are recurring (usually monthly)
You may cancel at any time
Access continues until the end of your billing period
No refunds are given for unused time

We may update, improve, or modify membership content at any time.

10. Coaching and Programme Participation

You agree to:

Actively engage in the process
Provide accurate information
Take responsibility for applying what you learn

We reserve the right to remove access without refund if behaviour is:

Disruptive
Abusive
Misaligned with the purpose of the programme

11. Use of Content (Intellectual Property)

All materials provided are owned by The MindBody Project.

This includes:

Videos
Documents
Frameworks (including Pattern Breaker methods)
Course content

You must not:

Share login details
Copy, reproduce, or distribute content
Resell or repurpose materials

Breach of this will result in:

Immediate termination of access
Potential legal action

12. Account Security

You are responsible for:

Maintaining the confidentiality of your login details
All activity under your account

13. Refunds and Cancellation

Before Access

You may cancel within 14 days if you have not accessed the content.

After Access

No refunds will be given once:

Digital content has been accessed
A programme has started
Coaching has been delivered
Services in Progress

If you request services to begin within the 14-day period, you agree to pay for what has been delivered.

14. Delivery of Services

We aim to deliver all services:

Within agreed timeframes
Or within a reasonable time

We are not liable for delays caused by circumstances beyond our control.

15. Limitation of Liability

We do not exclude liability for:

Death or personal injury caused by negligence
Fraud

However, we are not liable for:

Indirect or consequential losses
Business losses
Outcomes resulting from how you use our services

You accept full responsibility for your decisions and actions.

16. Termination

We may terminate your access immediately if:

You breach these Terms
You misuse the service
You violate intellectual property rules

No refunds will be issued in these circumstances.

17. Force Majeure

We are not responsible for failure to perform due to events beyond our control, including:

Illness
Technical failure
External disruptions

18. Complaints

If you have a complaint, contact:

info@mindbodyproject.co.uk

We aim to respond within 5 working days.

19. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be handled in UK courts.

20. Updates to Terms

We may update these Terms at any time.

The latest version will always apply.

© 2026 The MindBody Project. All Rights Reserved.